Privacy Policy

Information We Collect

When you use our website or place an order, we may collect information such as:

• Name
• Phone number
• Email address
• Delivery and billing address
• Order details
• Payment-related information
• Device and browsing information
• Marketing preferences

For Cash on Delivery orders, we may use your contact and delivery information to confirm and deliver your order.

We do not intentionally store complete card numbers, CVVs, or PINs on our own servers.

How We Use Your Information

We use your information to:

• Process and deliver orders
• Confirm Cash on Delivery orders
• Provide customer support
• Process payments and refunds
• Send order and delivery updates
• Improve our website and customer experience
• Prevent fraud and misuse
• Send marketing communications where permitted
• Meet applicable legal requirements

Who We Share Information With

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our store, including:

• Shopify
• Payment providers
• Courier and delivery companies
• Email or messaging providers
• Analytics and advertising platforms
• Website and technology service providers

We share only the information reasonably required for these services to operate.

Cookies & Analytics

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use the Site, and improve our advertising.

This may include tools such as Google Analytics, Meta Pixel, or similar services where enabled.

You can control many cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.

Data Security

We use reasonable technical and organisational measures to protect your personal information.

These may include secure website connections, trusted e-commerce infrastructure, secure payment providers, and restricted access to customer information.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where appropriate
• Changes to your communication preferences
• Unsubscription from marketing communications

We may need to verify your identity before processing certain requests.

To submit a privacy request, email support@quwwah.co.

Children's Privacy

Our products are intended for adults.

We do not knowingly collect personal information from children under 18 for the purpose of purchasing our products.

If you believe a person under 18 has provided personal information to us, please contact us.

Changes to This Policy

We may update this Privacy Policy when our business practices, technology, service providers, or legal requirements change.

When we make updates, we will revise the “Last updated” date on this page.

Need Help?

For privacy-related questions or requests: