Frequently Asked Questions

Shilajit, commonly known as Salajeet in Pakistan, is a naturally occurring mineral-rich substance traditionally sourced from mountainous regions.

QUWWAH combines Himalayan Shilajit with honey and selected herbal ingredients in a convenient daily sachet.

Our ingredient breakdown per sachet includes:

Raw Honey — 72.8%
Shilajit (Salajeet) — 17.48%
Cinnamon Extract — 1.45%
Clove — 1.46%
Akarkara — 1.46%
Bahman White & Alpena Galanga — 1.46%
Long Pepper (Pipl) — 0.73%
Saffron — 0.073%

Ingredient information is also displayed on the product packaging.

Our Shilajit is sourced from high-altitude mountain regions in Pakistan.

We focus on sourcing quality Shilajit suitable for use in our honey-based sachet formula.

QUWWAH is designed around convenience and consistency.

Each sachet is pre-measured, so there is no sticky jar, spoon, or measuring required. The honey-based format also makes it easy to take directly or mix into chai, milk, or warm water.

We also clearly display the ingredients and their amounts on our packaging.

QUWWAH has a sweet honey taste with an earthy, slightly spiced flavour from the Shilajit and herbal ingredients.

You can take it directly or mix it into warm milk, chai, or water depending on your preference.

Each 15g sachet contains 17.48% Shilajit, equal to approximately 2.6g per sachet.

Tear open one sachet and take it directly, or mix it into lukewarm water, milk, or chai.

Avoid mixing it into boiling-hot liquids.

You can take QUWWAH at a time that fits your daily routine.

Many customers prefer taking it in the morning with breakfast, chai, or milk. Consistency is more important than taking it at an exact time.

Individual experiences vary, so there is no fixed timeline or guaranteed result.

QUWWAH is designed for regular use as part of your daily routine. Follow the recommended serving and judge the product based on your own experience over time.

The recommended serving is one sachet per day.

Do not exceed the recommended serving unless advised by a qualified healthcare professional.

QUWWAH is intended for adults.

If you are pregnant, breastfeeding, taking medication, have an existing medical condition, or have an allergy to any ingredient, please consult a qualified healthcare professional before use.

Individual responses to supplements can vary.

If you experience discomfort or an unexpected reaction, stop using the product and seek advice from a qualified healthcare professional.

If you take prescription medication or regularly use other supplements, speak with your doctor or pharmacist before adding QUWWAH to your routine.

QUWWAH contains honey and therefore contains carbohydrates and naturally occurring sugars.

If you have diabetes, pre-diabetes, or regularly monitor your blood sugar, please consult your doctor or dietitian before use.

Orders are usually processed within 1–2 business days and delivered within approximately 2–5 business days.

Remote areas may take slightly longer.

Any applicable delivery charges are clearly shown at checkout before you place your order.

We may also offer free or discounted delivery during selected promotions.

Yes. Cash on Delivery is available on eligible orders and locations across Pakistan.

Please provide a valid phone number and complete delivery address so your order can be confirmed and delivered smoothly.

Once your order is dispatched, tracking information may be shared through SMS, WhatsApp, email, or the courier service.

If you have not received an update within 3 business days, contact us at support@quwwah.co.

Contact us as soon as possible after placing your order.

If the order has not yet been dispatched, we will do our best to update or cancel it. Once it has been handed to the courier, changes may no longer be possible.

We offer a 30-day money-back guarantee.

If you are not satisfied with your purchase, contact us within 30 days of delivery. For your first QUWWAH order, you generally do not need to return the product.

Email support@quwwah.co with your order number, reason for the request, and a photo or video where relevant.

Approved refunds are generally processed within 3–5 business days.

For Cash on Delivery orders, approved refunds may be sent through bank transfer, Easypaisa, or JazzCash.

Contact us within 7 days of delivery with your order number and a clear photo or video of the issue.

Once verified, we may offer a replacement, exchange, or refund.